The Fox Venue Accessibility Information
At The Fox, we are committed to making our venue and live experiences inclusive and accessible. If you have any questions or require further information not mentioned below, please feel free to contact us at 951-779-9800 or RiversideLive@LiveNation.com.
Arrival & Accessible Entrances: The North Lobby 1 entrance at The Fox, located next to the food lab, is fully accessible. If you hold a VIP ticket for our Encore Club, elevators and lifts are available at multiple points in our lobby. Please inform a member of our guest services staff if you need assistance, and they will escort you.
Restrooms: Accessible restrooms are located on the lobby level of The Fox. Additionally, fully accessible restrooms can be found on the Mezzanine level via the elevators.
Ticketing: Accessible tickets can be purchased online at livenation.com. Please note that our box office is not equipped to take phone orders; the website is the only method for purchasing tickets. To find accessible seating, click “Filters” and then select “Show Accessible Tickets.” If accessible tickets are sold out, you may purchase a General Admission ticket, and we will do our best to accommodate you on the day of the show. Accessible seating will be assigned on a first-come, first-served basis once the box office opens on the day of the event and can reach capacity early. Our accessible seating areas are in both the Orchestra and Mezzanine sections.
Accessible Parking: The Fox does not own or operate any parking facilities in the area. Nearby parking lots include 3601 Market St, Riverside, CA 92501, and 3750 Market St, Riverside, CA 92501. Some parking may also be available behind the venue. These lots are paved and may require crossing streets; please follow signage to accessible parking spots and check the lot for payment requirements.
Medication Needs: To enter The Fox with prescribed medication, it must be in its original container, clearly labeled with your name, which must match a valid photo ID. If the medication is not in a labeled container, we may request documentation to verify the necessity of the medication upon entry. Please bring only what is needed for the duration of the event, as we cannot store medications. Over-the-counter medications must also be in their original packaging.
Dietary Needs: The Fox offers a variety of options for guests with special dietary needs. If you have specific questions or concerns, please request to speak with a member of our Food & Beverage team. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that all requests can be met.
Service Animals: Service animals, as defined by the ADA (Americans with Disabilities Act), are dogs or miniature horses trained to perform tasks related to an individual’s disability. Service animals must be housebroken and properly controlled, which may include the use of a harness or leash. Our venue employees are not responsible for the care or supervision of service animals. Comfort or emotional support animals do not qualify as service animals under the ADA. If your service animal needs access to a relief area, please contact a member of the guest services team for assistance.
Sign Language Interpretation: The Fox offers sign language interpretation upon request. Requests must be submitted at least two weeks prior to the event date. To make a request, please email RiversideLive@LiveNation.com, including the number of guests needing interpretation and your ticket type. Requests are subject to the availability of interpreters.
Assistive Listening Devices: Upon your arrival, please see a member of the guest services team to obtain an Assistive Listening Device. You will need to exchange an ID, which will be securely held at the box office. Please verify the availability of these devices prior to your visit by contacting us.
Mobility Storage: Please note that we do not store items for guests, and electrical connectivity in the venue is limited; contact us for more information prior to your visit.
